Digital accounts after death

We own on average more than 100 online accounts: emails, social media, streaming services, banks, cloud storage, various subscriptions. But what happens to them when we're no longer here? It's a question few people ask themselves — and yet, the lack of preparation turns digital succession into a real obstacle course for families.

The problem: scattered data, locked access

When a person dies, their loved ones face a technological wall. Passwords are unknown, two-factor authentication blocks access, and each platform has its own procedures — often long and frustrating.

Google — offers an "Inactive Account Manager" that can transmit data after a defined period of inactivity. But it needs to have been configured.
Facebook — allows designating a "Legacy Contact" who will manage the account after death, or requesting profile deletion. Without prior designation, the family must send a death certificate and wait.
Apple — has offered since iOS 15.2 a "Legacy Contact" who can request access to iCloud data. Without it, even a spouse cannot access family photos stored in the cloud.
Online banks — follow standard succession procedures, but crypto accounts (Bitcoin, Ethereum) are often permanently lost without private keys.

Lost photos: the silent tragedy

In the 2000s, we printed our photos. They existed physically, in albums that could be leafed through after a death. Today, the last 30 years of a family's photos may be on a Google Drive protected by a password nobody knows.

This is the silent tragedy of digital succession: thousands of memories — childhood photos, family celebration videos, a baby's first steps — locked in a digital vault whose key is buried with its owner.

The digital succession checklist

Preparing your digital succession isn't morbid: it's an act of responsibility, just like writing a will or taking out insurance. Here are the essential steps:

Take inventory — List all your important accounts: emails, social media, banks, cloud storage, subscriptions. A simple secured document is enough.
Configure legacy contacts — Activate Google's "Inactive Account Manager," Facebook's "Legacy Contact," Apple's "Legacy Contact." Take 15 minutes per service.
Centralize essential memories — Don't leave your most precious photos scattered across 5 cloud services. Prepare your digital heritage by gathering biography, photos, videos, and voice messages in a permanent space.
Communicate with loved ones — Inform at least one trusted person of this inventory's existence. It's not the content that needs to be shared, but the existence of the plan.
Think about subscriptions — A Netflix, Spotify, or gym subscription that continues charging each month after a death creates unnecessary additional stress for the family.

Cryptocurrency: the extreme case

Cryptocurrency assets illustrate the problem at its extreme. It's estimated that 20% of Bitcoins in circulation are permanently lost, often because their owner died without passing on private keys. Globally, this represents billions of dollars forever locked in ghost digital wallets.

If you own cryptocurrency, it's imperative to plan a secure transmission mechanism. Solutions exist: specialized "digital vault" services, smart contracts with death clauses, or simply entrusting the keys in a sealed will with a notary.

Posthumous social media: an involuntary legacy

Your social media posts form an involuntary portrait. Every comment, every like, every share draws a picture of you — but is it the picture you want to leave? Social networks aren't designed as digital cemeteries: they keep everything, including what you'd prefer to erase.

The difference between a social profile left abandoned and a memorial space built intentionally is comparable to the difference between a cluttered attic and a carefully curated photo album. One accumulates without sorting, the other tells a story.

Conclusion: taking control

Digital succession is no longer a futuristic topic. It's a reality affecting every family. In a few hours of preparation, you can spare your loved ones weeks of procedures, preserve your most precious memories, and ensure your digital legacy reflects what you want to pass on — not what algorithms decided to keep.

The hardest part isn't doing it. It's getting started. By reading these lines, you've already taken the first step. Discover how digital grief is transforming our relationship with loss to better understand the importance of this preparation.