Terms and Conditions of Sale
Last updated: November 7, 2026
These terms apply to the purchase of the Posterity Pass. They complement the site's Terms of Use.
1The seller
The Posterity Pass is sold by The Posterity Project, a French single-shareholder simplified joint-stock company (SASU) with a share capital of €2,000, registered with the Saint-Pierre (La Réunion) Trade and Companies Register under number 107 927 121.
Registered office: 14A chemin Tauran, 97424 Saint-Leu, La Réunion, France. Email: contact@theposterityproject.io. VAT not applicable, article 293 B of the French General Tax Code.
2The Posterity Pass
The Posterity Pass is a one-time purchase, with no subscription. It gives unlimited-time access to all the features of the site: publishing tributes, sealing time capsules, entrusting a personal legacy to guardians, inviting loved ones, getting the QR code and the printable kits.
It is sold to private individuals, for their personal use.
3Price and payment
The price is shown in euros, all taxes included, on the Pass page and on the payment page, before you order. A discount code may lower it. VAT not applicable, article 293 B of the French General Tax Code.
Payment is made online through Stripe, our secure payment provider. Posterity does not store any bank details.
4Order and activation
The order is concluded as soon as the payment is accepted. By paying, you accept these terms. The Pass is activated on your account straight away, and a confirmation email is sent to you.
5Right of withdrawal: 14 days to change your mind
You have 14 days to withdraw from the Pass, without giving any reason and at no cost. The period starts the day after the purchase and ends at midnight, Paris time, on the fourteenth day. If it ends on a Saturday, a Sunday or a public holiday, it runs until the next working day.
How to withdraw
The simplest way: the “Withdraw from the Pass” link at the bottom of the “My account” page, visible throughout the period. It leads to a page where you confirm your request in one click.
You can also send us a clear statement, for example using the form below, by email to contact@theposterityproject.io or by post to the seller's address.
As soon as you make your request, an acknowledgement of receipt is sent to you by email, with its date and time.
The refund
The amount you paid is refunded in full, no later than 14 days after we receive your request, to the payment method used for the purchase, at no cost.
What changes after the refund
- The Pass is removed from your account. The account stays open, as a free account.
- Your tributes, legacies and capsules go back to draft. Their texts are kept, but your loved ones can no longer see them: a scheduled capsule is no longer sent, and your guardians can no longer open your legacy.
- The photos, videos and sound recordings added to your entries are permanently deleted from our servers. Your profile picture is kept.
Keeping your content
Before the refund, you can download your data from “My account”. To get back your photos, videos and sounds, simply reply to the acknowledgement of receipt: we will send them to you, free of charge and in a common format, before deleting them.
After the 14 days, the Pass can no longer be refunded, except under the legal guarantees (article 6).
6Legal guarantees
You benefit from the legal guarantee of conformity for digital content and services (articles L224-25-12 and following of the French Consumer Code). If a feature of the Pass does not work as promised, you can ask for it to be fixed; failing that, a price reduction or the cancellation of the contract.
7Customer service
For any question or complaint, write to contact@theposterityproject.io. We will answer you as soon as possible.
8Personal data
The data needed for your order is processed as explained in our privacy policy.
9Applicable law and disputes
These terms are governed by French law. In case of disagreement, we will first look for an amicable solution with you. Failing that, you may bring the matter before the court of the place where you lived at the time of the order, or that of the seller's registered office.
Withdrawal form
Fill in and send back only if you want to withdraw from the Pass without using the “Withdraw from the Pass” link.
To The Posterity Project, 14A chemin Tauran, 97424 Saint-Leu, La Réunion, France — contact@theposterityproject.io:
I hereby give notice that I withdraw from my contract for the provision of the following service: Posterity Pass.
Ordered on: …
Full name: …
Account email address: …
Postal address: …
Signature (only if sent on paper): …
Date: …